Returns Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Package&Shipping

All products use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.

Q1: What are the key features that distinguish the Mercury Series from other robotic platforms in the market?

A1: The Mercury Series stands out with its innovative design, lightweight yet robust construction, integration of cutting-edge algorithms, and a rich software ecosystem. Whether you're looking for a versatile robotic arm (A1), a semi-humanoid with dual arms (B1), or a fully-fledged wheeled humanoid (X1), Mercury offers solutions for diverse applications.

Q2: Can the Mercury Series robots be easily programmed for specific tasks, and what software environments are supported?

A2:Yes, programming the Mercury robots is streamlined for ease of use. The myPanel interface on A1 allows for quick teach programming. Additionally, myBlockly with dual-editing bar functionality simplifies programming for both arms. The series supports major programming languages and popular simulation platforms like ROS, Moveit, Gazebo, and Mujoco.

Q3: How user-friendly is the Mercury A1 for everyday tasks, and can it be easily programmed without extensive coding knowledge?

A3: The Mercury A1 is designed with user-friendliness in mind. Its myPanel interface, coupled with an intuitive touchscreen, facilitates easy programming for daily tasks. Even users without extensive coding experience can quickly teach the robot specific actions, making it accessible for a wide range of applications.

Q4: Can the Mercury Series robots be integrated with popular programming languages, and how supportive is the community for software development?

A4: Yes, the Mercury Series supports popular programming languages like C++, Python, and MATLAB, fostering a versatile development environment. The community around Mercury is active and supportive, making it an ideal platform for developers to share experiences, seek guidance, and collaborate on software projects.

Q5: How does the Mercury Series simplify software development for researchers and educators in robotics?

A5: The Mercury Series prioritizes ease of software development for researchers and educators. With the support of platforms like ROS, Moveit, and Gazebo, users can seamlessly integrate the robots into existing robotics research workflows. This simplifies experimentation, testing, and the implementation of advanced algorithms.

Q6: Are there any pre-built applications or software packages available for the Mercury robots, especially for educational purposes?

A6: Absolutely! The Mercury Series comes with pre-built applications and educational packages tailored for various scenarios. These include smart grasping kits, 2D and 3D vision applications, and educational modules. These resources accelerate the learning curve for users, allowing them to leverage the robots for educational purposes right out of the box.

Q7:How does Mercury contribute to the development of AI-driven applications, and can users with minimal AI expertise harness its capabilities?

A7: Mercury simplifies AI-driven application development through its user-friendly interfaces. The integration of AI capabilities, such as speech recognition and computer vision, is designed to be accessible to users with varying levels of AI expertise. This empowers a broad user base to unlock the potential of AI in their applications.

Q8: What is the purpose of the YOLOV8 stickers in the kit?