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ELEPHANT ROBOTICS YOU ARE JUST RIDICULOUS!!!
We are very patient and understanding people but now we've had enough of you!
We've been waiting for a reply from you since May 8th (24 DAYS) and want a REFUND but apparently none of you have the guts to write us back!
We have already written to you several times by email (to your INFO, SUPPORT and even your QUICK CHAT) and only ONE employee had contacted us briefly and told us that he would pass it on and that you would contact us ASAP!!!
But maybe ASAP doesn't mean as SOON as possible for you, but as SLOWLY as possible!!!
What we can't understand is that with our last MetaCat you offered help and replacements so quickly and efficiently and are now letting us down... we could have expected more backbone from a company as big as yours.
From now on we will be providing feedback and an update HERE every week until you have contacted us and we have received our refund!!!!!
Mom loves her new cat. She talks to it all the time and it talks back to her.
After we bought the first version of the MetaCat, we quickly realized that it was not fully developed and quickly broke.
We were given a replacement, but it was defective when it was delivered.
New version, new attempt, but also without success.
After just 22 days, our MetaCat turned into a drill after its neck joint had cracked. A reset brought no improvement. Perhaps there is far too much sensitive technology inside. More stable is better (see JoyForAll).
We were very happy with the new version because the style and coat color reminded us of our deceased cat... this MetaCat should be our new family member.
We are very sad about the basic situation. None of the MetaCats we received lasted more than a month with careful use... definitely not a buy recommendation from us.
The support already knows by email, now we are eagerly awaiting our refund.
Seems the upload function doesn't play audio on our videos so here is the google drive link to our 'drill'.
Purchased for my elderly mum with serious anxiety..Metakat has proved to be a great comfort and companion
I received this cat a few days ago and it is so cute!! It is really soft, looks like a real cat, meows and purrs which is very cute and literally very cute. metaCat is an interactive toy.
I really liked the fact that I got feedback when I touched him. Especially the realistic purr is very good. The fur is also very beautiful and wonderfully designed. Very soft and only small pads on the paws. So cute, the meow sounds just realistic. He is our new baby and we love him.
For more information, see ➡️
Before signing for your package, please confirm that the product packaging is intact, the product accessories are complete, and the quantity is correct before signing. If you find any damage or issues with the product, please contact us within 7 days.
Your metaCat will arrive in standard cartons, and will be packaged with custom hard paper shells to firmly fix the products in place and prevent damage.
metaCat can be returned for a full refund, within 7 days of receipt for any reason, so long as the package remains unopened.
The customer is responsible for shipping freight and related costs for returning or exchanging the product to Elephant Robotics, excluding the shipping freight arising from product resending.
The customer is responsible for risks of product loss or damage during return shipping.
Answer: metaCat is a unique robotic pet that offers a realistic and interactive experience for cat lovers. With its more expressive eye animations and lifelike movements, it is designed to evoke emotional responses from its users, making it feel more like a real cat.
Answer: Yes, we use only top-quality materials that are safe for all users, including those with allergies. The fur is made of hypoallergenic, skin-friendly materials, and the toy itself is made of food-grade silicone.
Answer: Yes, we offer a six-month warranty on all of our metaCat products. If you have any issues or concerns with your new metaCat, please contact our customer support team for assistance.
Answer: You can easily charge your metaCat using the included type-C cable. Just connect the cable to your metaCat and a power source, and it will begin charging. It only takes about 30 minutes for a full charge, and you can enjoy up to 11 hours of playtime on a single charge.
Answer: What changes have been made in metaCat?
Answer: YPicking the perfect metaCat breed depends on your lifestyle and personal taste. Take into account their appearance, personality, and energy levels to see which one would be a good fit for you. Are you looking for a playful companion that loves to be active, or a calm and docile friend that prefers to relax with you on the couch? Do you want a cat with short or long fur? Think about these factors before making your decision.
Answer: YNo, all metaCats have the same features, including touch sensors, voice recognition, and various animations.
Answer: No, owning a metaCat is easy and stress-free! They require no special care or feeding, making them a great choice for busy individuals or families. However, we do recommend regular cleaning and maintenance to ensure that your metaCat stays in top condition.