MONEY GAURNTEE
7 days money back guarantee
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All products use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.
A1: Can meet most of your needs, the maximum load is 1000 grams.
A2: Yes, almost all items with rich feature points in life can be identified, which can truly meet your individual needs.
A4: The grabbing range of myCobot 320 is 350m.
A5: Not only has a complete tutorial, but also has a long-term online after-sales service to answer questions.
A6: TWith AI Robot Kit , you can learn OpenCV, Python programming, ROS learning, inverse kinematics, hand-eye calibration, machine vision, robot control principles, end-effector use, etc.
A7: The robotic arm in the kit uses adapter power instead of battery power. As long as there is power, it can always work. But we do not recommend letting it work for a long time. Just like you use a computer, it is better to let it take a break once in a while.
A8:
Warranty Period | Warranty Services |
≤12 months | Elephant Robotics offers one free new part. The customer will bear shipping costs. |
≥12 months | Customers have to pay for the repair. |
A9: We ship worldwide and we use the following carries: FedEX、UPS\DHL. The products shall be delivered by international express within 1-2 weeks and use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.