Lifetime Customer Support
Always at support@elephantrobotics.com.
PRODUCT DETAILS
myCobot Pro Pen Holder can be used for myCobot 320 M5Stack 2022、myCobot 320 PI 2022、myCobot Pro 630 Robot arm. Pen Holde picks up the phone and doesn't let go. Use it to accomplish a complete lineup of applications.
Features
Simple and Robust
The pen holder is ideal for advanced manufacturing and robotic research. It adapts to the pen’s shape for a solid grip.
Full Control
Adjust the pen holder’s position and force it until it grasps your pen perfectly.
Easy to Integrate, Easy to Use
It installs in minutes on the Robot arm from elephant robotics.
Specifications
REVIEWS
SHIPPING & RETURNS
Shipping Method
We ship worldwide using the following carriers: DHL, FedEx, UPS, USPS, YunExpress.
Package&Shipping
Custom Tax
- "Important! It is the customer's responsibility to complete all required customs clearance and duty payments on time. If clearance is not handled on time, the order may need to be returned to our warehouse for non-delivery, with associated return and reshipping costs the responsibility of the customer."
- "Good news! Orders under US$800 typically have no customs fees. For larger orders, we'll declare a lower value to potentially minimize your customs fees."
Taxes may apply to imported goods/services and are regulated by the country's law. Elephant Robotics Shop is not responsible for any tax invoice charged on its products. Different policies and tax rates are applied per country.
You may be eligible to reclaim import taxes and duties. However, this requires a personal application to your local government or authority and we are unable to support this process.
Shipping Package
- All products use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.
- Typically, customers can expect to receive their products within a month. However, this timeframe can vary depending on your location. Some customers may receive their orders much faster.
Order Processing Time
It typically takes 7-15 business days to process your order.
This timeframe accounts for order verification, quality control measures, and packaging.
If the payment is delayed, the processing time will be lengthened.
- Expedited service: If you need to get your order as soon as possible due to some accidental factors, you can email us (info@elephantrobotics.com) to apply for expedited service. We're happy to help coordinate inventory with production, but please don't be angry if we can't speed up the process. This service is free for you.
Shipping Time
We typically ship on Thursdays.
The products shall be delivered by International Express within 15 working days.
The shipping method and time vary according to different products and different countries.
In case you order a number of products, it may happen that your order arrives in several deliveries. This also applies to products that have to be pre-ordered. However, we will only charge you one shipping fee.
Please make sure to enter your shipping information in English to avoid possible delays or failure in international logistics. Shipping costs will be automatically billed at checkout based on your shipping address.
Example:
Name: Shenzhen Elephant Robotics Technology Co., Ltd.
Address: Room D5F05, Blackmark International Smart Hardware Innovation Center
City: Shenzhen
State: Guangdong
Zip Code: 518035
Phone: +86(0755)-8696-8565
Email: info@elephantrobotics.com
Shipping Cost
Free shipping on orders over $3000.
Use the Code: FREESHIP3000 when you checkout.
The shipping cost of different products in different countries varies.
Please refer to the shipping cost shown in the payment for the order or check Shipping Policy.
Orders Tracking
After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details.
Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email.
Things about order modification, refund processing, shipping updating, and so on will be notified to you in real-time by email as well.
Note:
- Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us (info@elephantrobotics.com) within 48 hours of purchase, or we will ship to the address according to your order information.
- If there is any force majeure that causes our products damaged in transit, please contact us immediately at support@elephantrobotics.com after you receive your package. And we hope to get your understanding and patience in this circumstance.
- Please note that the notification email will be sent to the email address you left in the contact information on the checkout page or the email address you used to register your account. If the email address you left is invalid or not in use, we will not be liable for any risk or loss caused by this.
- If you change your mind midway, please don't just reject the package. To cancel your order, please contact us to explain the situation (info@elephantrobotics.com) and we will handle the return for you in accordance with our return/refund policy. We do not assume the risk of loss or damage to the package arising from the rejection.
- Please contact us at support@elephantrobotics.com within 7 days of the delivery suggested by the official tracking system of logistics companies if you do not receive the order, or we shall bear no responsibility on this occasion.
- If there is any damage to the package and/or products inside, or if there is any item(s) missing, please contact us at support@elephantrobotics.com within the day with pictures and/or videos.
Returns & Warranties
Returns: You have 7 days from receiving your order to return unopened items. You'll be responsible for any return shipping costs or other risks.
Warranty: If your product malfunctions during normal use within the warranty period, we'll repair it for free. For more details on the warranty, please check the WARRANTY & RETURN.
COMPARISON
MORE CHOICES
FAQ
Q1: Does it support secondary development of functions?
A1: Of course. You can use our API (Python、C++、C#、Javascript) to control myCobot directly or remotely or dive directly into the ROS code, which is open-source.
Q2: What you can learn?
A2:
With myCobot M5 , you can learn that
Hardware: Embedded Microcontroller Based on ESP32, Motor and Steering Gear, M5Stack Basic/ Atom;
Software: Arduino, UiFlow, Myblockly, Mind+, RoboFlow, C#, C++, Python, Javascript, ROS，MoveIt, Communication Data, Virtual Machines & Linux (visual system).
With myCobot Pi, you can learn that
Hardware: microprocessor, motor and steering gear;
Software: Myblockly, Mind+, RoboFlow, C#, C++, Python, Javascript, ROS, MoveIt.
Q3: How long it lasts?
Q4: How much weight can it lift / grip?
A4:
myCobot 280: The net weight of myCobot is 850g, the payload is 250g, and the working range is 280mm.
myCobot 320:The net weight of myCobot is 3.5kg, the payload is 1kg, and the working range is 320mm.
myPalletizer 260:The net weight of myPalletizer is 960g, the payload is 300g, and the working range is 260mm.
myCobot Pro 600:The net weight of myCobot Pro is 8.8kg, the payload is 2kg, and the working range is 600mm.
Q5: What is warranty on this?
A5: We provide customers with return and warranty services.Return service is limited to goods not opened within 7 days after the receipt date of logistics of the products. The freight or other risks incurred in return shall be borne by the customer.During the warranty period of the delivered product, the company only repairs the malfunctions that occur during the normal use of the robot for free. For more warranty content, please check out on the product details page.
Q6: How long will it take to ship after I placed the order? And What kind of logistics?
A6: We ship worldwide and we use the following carriers: FedEx、UPS 、DHL. The products shall be delivered by International Express within 1-2 weeks. All products use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.
Q7: I don’t know how to develop robot arm. Is there a graphical interface for operations?
A7: For non-technical players, myCobot supports drag teaching function, which allows you to teach it every action and instruction you want. Get rid of the traditional path point storage mode, no programming is required. The saved path can be recorded, and different paths can be saved as long as 60mins at most.
Q8: How about the repeated positioning accuracy?
A8: The repeated positioning accuracy of myCobot 280 is ±0.5mm, and the repeated positioning accuracy of myCobot 320 is ±0.3mm. The repeat positioning accuracy of the two manipulators is determined based on the length of use.
The positioning of the two products is not the same. The ER 280 robotic arm is a consumer type and is mostly used in the education field. It is recommended to use 1-2 hours to rest for 15-30 minutes. The repeat positioning accuracy can reach ±0.2mm in a short time.The ER 320 is suitable for commercial work within 12 hours, with a repeat positioning accuracy of ±0.3mm. If used in a short time, the repeat positioning accuracy can also reach ±0.2mm.
Q9: Is there a camera on the robotic arm? And is there a visual recognition sorting function?
A9: The robotic arm does not have a camera. But we have machine vision-related kits now available for vision development.
Q10: Hello, can you provide relevant information about the robot arm of elephantrobotics, and post a tutorial.
A10:
Our Product Introduction and User Manual Link is https://www.elephantrobotics.com/myCobot/
Github-development Link ( software tutorial ) is https://github.com/elephantrobotics/myCobot/
Gitbook ( Web Version Detailed Tutorial ) is https://www.elephantrobotics.com/docs/myCobot/
