Lifetime Customer Support
Always at support@elephantrobotics.com.
PRODUCT DETAILS
ONE-STOP ARTIFICIAL INTELLIGENCE EDUCATIONAL PLATFORM
ultraArm is a small desktop robotic arm. It is designed with classic metal structure and occupies only an area of A5 paper. It is equipped with high-performance stepper motors, and it owns ±0.1mm repeated positioning accuracy and high stability. UltraArm can achieve the precise writing and drawing, laser engraving, and can be freely matched with multiple accessories such as slide rail, conveyor belt, myAGV and cameras. It can complete different practical training projects according to different needs, and is widely used in many fields such as higher education, scientific research, vocational application education, etc.
Laser Engraving Kit
please note that this Kit does not include ultraArm P340
REVIEWS
RETURNS & SHIPPING
Returns Policy
Our policy lasts 7 days. If 7 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Warranty
- Return service is limited to goods not opened within 7 days after the receipt date of logistics of the products. The freight or other risks incurred in return shall be borne by the customer.
- Customers should provide the purchasing invoice and warranty card as the warranty certification when a warranty is being asked.
- Elephant Robotics will be responsible for the hardware faults of products caused by normal use during the warranty period.
- The warranty period starts from the date of purchase or the receipt date of the logistics.
- The faulty parts from the products will be owned by Elephant Robotics, and the appropriate cost will be charged if necessary.
If you need to apply for warranty service, please contact our customer service first to confirm the detailed information.
During the warranty period of the delivered product, the company only repairs the malfunctions that occur during the normal use of the robot for free. However, in the following cases, the customer will be charged for repairs (even during the warranty period):
- Damage or malfunction caused by incorrect use and improper use different from the contents of the manual.
- Failure caused by unauthorized disassembly by the customer.
- Damage caused by improper adjustment or unauthorized repairs.
- Damage caused by natural disasters such as earthquakes and floods.
| Warranty Period | Warranty Services |
| ≤12 months | Elephant Robotics offers one free new part. The customer will bear shipping costs. |
| ≥12 months | Customers have to pay for the repair. |
Delivery
The products shall be delivered by International Express within 15 working days.Please make sure to enter your shipping information in English to avoid possible existence in international logistics.
Email: info@elephantrobotics.com
SPECIFICATIONS
Specifications
| Model | ultraArm P340 |
|---|---|
| DOF | 3-4 |
| Payload | 650g |
| Repeatability | 340mm |
| Positioning Accuracy | ±0.1mm |
| Weight | 2.9kg |
| Working Lifespan | 5000h |
| Input power | 12V 5A |
| Joint rotation range | J1 -150° ~ +170°; J2 -20° ~ 90°; J3 -5° ~ 75° |
| Noise | 60 dB |
| Maximum terminal velocity | 100mm/s |
| Base port | Laser engraving interface adaptive claw interface suction pump interface burning switch |
| Power supply adapter | 100-240VAC 50-60Hz |
| Installation Mode | Horizontal Desktop Installation |
| Power module | High performance stepper motor | Method of programming | Elephant Ruban，Graphical programming myBlockly，Python |
| Operating temperature | 0°~45° |
| Working environment humidity | 5%-80% |
| Velocity of joint | J1 100°/S; J2 100°/S; J3 100°/S |
FAQ
Q1: Does it support secondary development?
A1: Yes. You can use our API (Python、C++、C#、Javascript) to control ultraArm.
Q2: What can I learn with ultraArm?
A2:
With ultraArm P340 , you can learn:
Hardware: Embedded Microcontroller, Motor control, servo control, robotic arm control, etc.
Software: Arduino, myBlockly, Elephant Luban, C++, Python, ROS，Vision & Picking, etc.
Q3: What about its working time?
Q4: What about its payload?
A4:Net weight:2.9kg. Payload: 650g. Working radius: 340mm
Q5: What about the after-sale service?
A5: We offer returns and warranties for our customers. Returns services are limited to goods that have not been unpacked within 7 days of the date of signing for the goods logistics. Shipping costs or other risks arising from returns are borne by the customer. During the warranty period of the delivered product, the Company will only repair the robot free of charge for failures that occur during normal use. For more information on the warranty, please see the product details page.
Q6: When will the product be shipped after I place the order? And what about the shipping ways?
A6:We ship worldwide and we use FedEx, UPS and DHL. The products will be delivered by International Express within 15 working days. All products use standard cartons and special customized super hard paper shells to firmly fix the products and prevent damage from impact.
Q7: I don’t know how to develop robotic arm. Is there a graphical page for operations?
A7:For non-technical users, we provide a one-stop visual graphical page to help you program the robotic arm easily.
Q8: What about the repeated positioning accuracy?
A8: The repeated positioning accuracy of ultraArm P340 is ±0.1mm. The high performance stepper motors ensure high accuracy.
Q9: Is there a camera on the robotic arm? Can it achieve visual recognition sorting function?
A9:We have launched robotic kits for machine vision learning, which is equipped with cameras and related accessories.
Q10:Can you provide relevant information about the robotic arms of Elephant Robotics?
A10:
Our Product Introduction and User Manual Link is https://docs.elephantrobotics.com/docs/ultraArm-en
Github-development Link ( software tutorial ) is
ROS1： https://github.com/elephantrobotics/mycobot_ros/tree/noetic/ultraArm
ROS2: https://github.com/elephantrobotics/mycobot_ros2/tree/humble/ultraArm
Python：https://github.com/elephantrobotics/pymycobot
Software Download: https://www.elephantrobotics.com/download
